Privacy Policy
At Prima Systems, we are committed to protecting your privacy and handling your personal information with transparency, security and care. This policy explains how we collect, use and safeguard your data.
1. Information We Collect
We may collect the following types of information:
- Personal identification information (Name, email address, phone number, etc.)
- Business-related data you provide during project discussions or service requests
- Website usage data collected via cookies and analytics tools
- Communication records through email or contact forms
2. How We Use Your Information
We use the information collected to:
- Provide and manage BPO services efficiently
- Respond to inquiries and support requests
- Improve our website, services and client communication
- Send important updates or service-related notifications
- Ensure compliance with legal and contractual obligations
3. Data Security
We implement appropriate technical and organizational measures to secure your personal information from unauthorized access, misuse, or disclosure. Access is restricted to authorized personnel only.
4. Sharing Your Information
Prima Systems does not sell or rent your personal data. We may share your information only in the following cases:
- With your explicit consent
- With third-party service providers under confidentiality agreements
- If required by law or to protect our rights and safety
5. Cookies and Tracking Technologies
Our website may use cookies and similar tools to enhance user experience and analyze site performance. You can choose to disable cookies through your browser settings.
6. Your Data Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate or outdated information
- Request deletion of your data (where applicable)
- Withdraw consent at any time for data processing activities based on consent
7. Third-Party Links
Our website may contain links to external websites. Prima Systems is not responsible for the content or privacy practices of those sites. We recommend reviewing their policies before providing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. All changes will be reflected on this page with an updated revision date. Continued use of our website implies acceptance of these changes.
9. Contact Us
If you have any questions or concerns about this policy or your data, please contact us at:
📧 info@prima.systems