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Logistics

/ prima systems /

Corporate Profile

Outsource
                   //Scale
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Customized IT, BPO, and customer support solutions to streamline business operations and drive digital growth.

Deliver smarter with logistics BPO support that keeps everything moving.

We serve the logistics industry with virtual BPO solutions that support shipment coordination, customer communication, order tracking and resource allocation. Whether you’re managing last-mile delivery or full freight operations, we provide real-time assistance that ensures timely updates, fewer delays and improved customer satisfaction.

Our team helps logistics providers streamline backend processes, reduce overhead and handle high-volume workloads with ease so your operations stay smooth and scalable from dispatch to delivery.

  • Order tracking and real-time shipment updates
  • Inbound and outbound customer communication
  • Dispatch scheduling and resource coordination
  • Delivery exception handling and reporting

how it worksEverything you need to know about

Yes, we offer real-time tracking updates via email, chat or phone.

Absolutely, we tailor workflows based on your delivery model and client expectations.
Our scalable teams adapt quickly to volume spikes with consistent performance.
It reduces pressure on internal teams, improves delivery accuracy and enhances customer experience across all channels.