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FAQs

Questions

Frequently Asked Questions (FAQs)

Find answers to common questions about our services, process and how we help businesses grow through tailored BPO solutions.

We provide customized business process outsourcing (BPO) services to help companies streamline operations, reduce costs and improve performance across industries like healthcare, finance, IT, eCommerce, logistics, automotive and real estate.

We serve a wide range of industries including Healthcare, BFSI (Banking Financial Services & Insurance), eCommerce, IT & Telecom, Real Estate, Automotive and Logistics.

Our services include customer support, order processing, IT help desk, accounting and finance outsourcing, medical billing, virtual assistance, property management support and more—customized to your industry needs.

Yes, our solutions are designed to scale with your business. Whether you’re a startup or an enterprise, we adjust our support to match your growth and goals.

We follow strict data protection protocols and use secure communication channels, encryption and access controls to ensure your information is always protected and confidential.

Yes, we offer both individual virtual assistants and fully dedicated support teams based on your specific business requirements and operational goals.

Our pricing is flexible and depends on the type of services, project scope and duration. We offer custom packages to fit different budgets and business sizes.

Simply contact us through our website or email us at info@prima.systems. We’ll schedule a free consultation to understand your needs and propose a tailored solution.