Terms & Conditions
Welcome to Prima Systems. By accessing or using our website or services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By visiting our website or engaging with our services, you accept these Terms & Conditions in full. If you do not agree with any part, you must discontinue use immediately.
2. Services Provided
Prima Systems offers business process outsourcing (BPO) services across multiple industries including healthcare, finance, IT, logistics, eCommerce, real estate and automotive. The scope and delivery of services may vary based on project requirements and client agreements.
3. Use of Website
All content on this site is the intellectual property of Prima Systems. You may not reuse, reproduce or distribute any materials without written permission. Unauthorized use of the website may give rise to a claim for damages or be a criminal offense.
4. Client Responsibilities
Clients must provide accurate information during engagement, adhere to project timelines and communicate changes or issues promptly. Failure to cooperate may impact service delivery or result in additional charges.
5. Confidentiality
We value your trust and maintain strict confidentiality. All client data, documentation and project details are securely managed and not shared with third parties unless required by law or written consent is provided.
6. Payment Terms
All payments for services must be made as per agreed timelines in the project proposal or contract. Delayed payments may result in service suspension or additional fees.
7. Limitation of Liability
Prima Systems will not be held liable for any indirect, incidental or consequential damages arising from the use of our services or website. Our liability is limited to the amount paid for the specific service.
8. Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with a revised update date. Continued use of the site or services indicates acceptance of the updated terms.
9. Governing Law
These terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising shall be subject to the jurisdiction of the courts in Lahore.
10. Contact Information
For any questions or concerns regarding these terms, you may contact us at:
📧 info@prima.systems